Independent testing · Salon & spa software
We book, no-show, and pay at our own fake salon — so you don't have to.
Every booking platform we review runs the same scripted week of appointments — the double-booking, the no-show against the fee policy, the card fees the pricing page forgot to mention. Then we do the math on what it really costs.
The test salon
Meet Willow & Main, the salon that doesn't exist.
Five providers, a scripted week of appointments, and six planted problems — the chronic no-show, the deliberate double-booking, the deposit that should come back. Every tool we review runs her book, from the desk side and the client side, so every verdict compares like for like. We rang the bell at every front desk in the business.
Providers on the book 5
Appointments in the scripted week 34
Planted traps 6
Vendor money accepted $0, ever